Zaxby’s ranks among the most popular regional fast-food chains in the United States. It is an expanding and successful business. Employees throughout the South praise the work atmosphere. In this article, we will explore techniques for a winning interview.

About Zaxby’s

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Zaxby’s got its start in 1990, and since then it has risen to become one of the best restaurant chains in the United States for chicken meals, sandwiches, fries, and salads. It currently has around 800 locations. The company headquarters is in Athens, Georgia. Since its beginning, Zaxby’s has steadily spread through the Southern US.

Typical store hours for Zaxby’s are 10:30 AM to 10 PM. Certain jobs could require early morning food prep, so candidates should consider this regarding the hours they are available to work. A variety of positions are available throughout the year, so Zaxby’s is continuously recruiting and hiring year round.

Zaxby’s employs thousands of people across the company. Some available positions include:

  • Cashier
  • Cook
  • Assistant manager
  • Store manager

The application process is simple. Job hunters need only go to Zaxby’s website and find the career section. After submitting the application, it ordinarily takes around a week for a response regarding the scheduling of an interview.

Zaxby's Interview Questions

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The interview time is an opportunity for the recruiting manager to get an idea about your motivation, who you are, and your abilities. As you answer, be sure and put all these things in the best light you can. Below are several example questions and answers for the Zaxby’s interview process.

Entry-Level Sample Interview Questions and Answers

1. Are You Comfortable Working Alone?

2. What Does Customer Service Mean to You?

3. Are You Comfortable Working in a Busy Environment?

4. Do You Like Working with the Public?

5. How Do You Handle a Busy Workday?

6. What Would You Do If You Encountered an Upset Customer?

7. Do You Consider Yourself a Team Player?

8. Are You Committed to Following All Industry Safety Standards Regardless of the Circumstances?

9. What Makes You Want to Work at Zaxby’s?

10. How Would You Describe Yourself in a Word?

11. What Makes You the Best Candidate for the Job?

12. How Would You Deal with a Conflict with a Coworker?

13. Where Do You See Yourself in Five Years?

14. How Would a Previous Manager Describe Your Work Ethic?

15. What about Zaxby’s Stands Out above the Competition?

16. Keeping Our Stores Clean Is a High Priority. Will You Be Able to Maintain Our High Standards in This Area?

Management Sample Interview Questions and Answers

1. How Do You Feel about Working alongside Crew Members?

Answer: This is an important role of the manager—leading by example. Managing isn’t about throwing out orders. A healthy workplace is a place where leadership and crew members work together.

2. Describe Some of Your Greatest Strengths?

Answer: It is important I make an impact. I get to my job on time and stay until the job is done. Personal responsibility and accountability are important to me.

3. What Will You Bring to Zaxby’s?

Answer: I will stress customer satisfaction and employee success. I want those working with me to have a sense of fulfillment. I will make myself available to cover shifts and work with employee schedules.

Interview Tips

When invited for your interview, present yourself as the right person for the job. First impressions go a long way. To set yourself up to score the job, take the following advice.

Dress Appropriately

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Dress in a way that tells the hiring manager you are concerned about yourself as an employee. If you are interviewing for the store manager or assistant manager, dress in semi-formal clothes. For those trying for an entry-level crew member, dress in business casual clothes.

Arrive on Time

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Showing up late will tell the recruiting manager you are not very serious about the job. The takeaway for the manager is that you won’t get to work on time for your shifts. Create a buffer for yourself by aiming to arrive at least 15 minutes early. This way, if you run into traffic or any other unforeseen circumstance that delays you, you can still arrive on time.

Tell Your Story in a Personal Way

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Interviewers often ask personal questions to get to know more about you. Give honest and brief answers about personal hobbies and recreation. When you answer the manager, give your answers in a story fashion. Have personal experiences in story form to show them who you are.

Show You Understand and Like Zaxby’s

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To increase your chances of being hired, show the manager you will be a good representative for their business. Tell them how you are a long-time customer and give them a sense of your satisfaction. This will let them know you admire their company culture.

Be Active in Response and Smile

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Show confidence in yourself during the interview. Actively listen and respond to questions naturally. It always helps to smile as you speak. If you seem cold or intimidated, the recruiter will pick up on this. Remember that your job at Zaxby’s, no matter the position, will have a heavy amount of customer interaction. Managers will want to see that you are friendly and communicate well.


The interview process is a time to sell yourself. Zaxby’s wants to reinforce their brand and pick the best people for their jobs. With a little preparation, you can get a rewarding job with them. Go in prepared for some frequently asked questions, have the right appearance, and answer in a way that shows you are sure of yourself and ready for the job.