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So you’re considering applying for a job at Chuck E Cheese? Then you probably already know all about this fun chain where kids can be kids, eat loads of delicious pizza, get their highly coveted tokens, and play their little hearts out at interactive games and the video arcade. Whether people stop in for an hour to relax and let their children roam and be entertained while they eat (and they get a break), or bring a whole posse for an event such as a birthday party, they are in for lots of excitement, including spotting the one and only Chuck E Cheese and his peeps.
If you want to work at Chuck E. Cheese, know that there are several jobs available, from party host(ess) to game attendant, cast member and crew member to manager and more. Learn all about how to prepare for and nail an interview at Chuck E Cheese with some commonly asked questions and more!
What is Chuck E Cheese?
Chuck E Cheese’s is a chain of over 600 family restaurants with video games and amusements. They’re a great place to entertain kids and host birthday parties — they do 2 million birthday parties each year — featuring their famous pizza, games, entertainment, an arcade, fun characters, light shows and upbeat music. The menu includes pizza, French fries, hot dogs, chicken nuggets, buffalo wings, cheesy breadsticks, a salad bar and dessert.
Their headquarters are in Irving, Texas, and they trade on the New York Stock Exchange. Based on annual sales and revenue, they rank as one of the “Top 100 Companies in the U.S. Food Service Industry” by Nation’s Restaurant News.
What Types of Personalities Does Chuck E Cheese’s Like to Hire?
Being a family-friendly place, Chuck E Cheese’s prefers a family-friendly staff. They do not discriminate, but they prefer to hire friendly, smiling, outdoing people. If you have tattoos, cover them up. If you sport piercings, consider taking them out. If you have long hair, tie it back, since you’ll be dealing with a restaurant setting. Remember, you’ll be interacting with families and will be working around food.
Types of Jobs at Chuck E. Cheese
Technician and maintenance
Party host and hostess
How Should You Prepare for an Interview?
Research the company and company culture. You should know all there’s worth knowing about any company you are interviewing for, as well as
the nature of job you’re applying for.
Dress for success! We are often advised to dress for the job we want. You don’t need to don a suit, but we recommend business casual or at least semi-professional attire to show that you respect the place and your interviewer and take the position seriously. It also shows you are a professional, reliable adult that can be counted on; even if the job means being a fun and gregarious character or hostess!
Prepare for the most likely interview questions and think about how you would best answer them beforehand to put your best foot forward and snag the job. Check out our examples below to be thoroughly armed for a job interview at Chuck E. Cheese.
If you’re meeting with a manager and know their full name ahead of time, you can try to Google them or look them up on LinkedIn. Knowing what they look like, how long they have worked there and anything else you might glean, such as common interests, will also help prepare you. FYI: Chuck E Cheese does pre-employment drug testing.
Chuck E Cheese’s Interview Questions and Potential Answers
Tell Us about Yourself!
Keep it short and sweet, focusing only on positives, such as your hobbies and related work experience.
Tell Us about Your Previous Work History.
The interviewer wants to learn how your past work experience pertains to the job at Chuck E. Cheese. Mention if you have experience with kids, hosting parties or handling cash. If you have never held a job before, say you’ve been focusing on your education and are ready to get started with your first job.
What Can You Tell Us about Chuck E Cheese?
Check out our summary of the company above. You will seriously impress if you remember all of those facts! You need not spout them all and should not sound like you memorized them by rote. Speak naturally. You can say: It impressed me to learn that Chuck E Cheese’s hosts 2 million birthday parties each year and that they rank as one of the top 100 companies in the U.S. Food Service Industry by Nation’s Restaurant News.
Why Do You Want to Work for Chuck E Cheese?
- You love working with children.
- You enjoy working in a fast-paced environment.
- It’s a great way to pay for college.
- You believe that work can also be fun and you’d feel happy and energized from working here.
What Is Your Greatest Strength?
- I am a very quick learner.
- I work well under pressure and in fast-paced environments.
What Is Your Greatest Weakness?
You want to answer this question in a way that still sounds positive, but you do not want to make it a backhanded way of saying you have no weaknesses. Everyone does, and knowing yours shows that you’re self aware and responsible.
- I take my work very seriously and might neglect other aspects of my life, such as my social circle.
Why Should We Hire You?
- I enjoy working with children. I’m a fast learner. I work hard. I’m reliable and always on time. I always go above and beyond job descriptions and expectations. I work well with others. People say I’m a pleasure to be around, as my references can attest to.
- I’d love to help create lasting memories for guests.
- I love the product and the challenge of working in a busy, vibrant environment.
How Would You Deal with an Angry Customer?
- I would try to get to the root of what upset the customer and keep him or her happy, since otherwise they will most likely never return and even tell their friends and acquaintances to stay away. I’d make sure the customers feels heard and understood and check with my manager to see if we could replace or refund an item.
How Would You Define Great Customer Service?
- The staff is friendly, available and accommodating with an upbeat mood.
- The place is sparkling clean and well maintained, from the restaurant to the bathroom and kitchen.
- The games are in working order and nothing is broken or looking dilapidated.
- Customer questions are answered and concerns are addressed efficiently and kindly.
- The food is ready on time.
What Hours Are You Available?
- Try to be open and flexible in answering this question.
Where Do You See Yourself in Five Years?
- If going to college, mention what your goals are after you get your degree.
- If you would like a career at Chuck E Cheese’s, tell them you’re strongly considering a future in restaurant management.
Do You Have Any Questions for Me?
- What do you like best about working here?
- What is a typical day like?
- What type of training will I receive?
- Is there room for advancement at Chuck E Cheese?
What Salary Are You Looking For?
- Be sure to research the Chuck E Cheese salary for whatever position you are applying for and be fully prepared to answer this question.
- You can always turn the question around and say: May I ask what the salary range is?
Aside from the standard interview questions everyone can expect — which we detail above — additional questions will vary depending on the position you are applying for at Chuck E Cheese. An entry-level job often involves a phone interview followed by an in-person interview, while technicians and other maintenance-related hopefuls might also encounter online skills tests.
Prospective employees usually hear back from a hiring manager about a week after first submitting their application. Most entry-level applicants will get the job offered by the end of the last interview or within a few days afterwards. If you want to be a crew member, you will mostly likely be thoroughly screened and partake in a group interview. The group interview usually involves about 50 applicants and features introductions and more, taking about 2.5 to three hours to complete.
Finally, if you are applying for a management position, you’ll be asked to fill out a personality assessment online that can include basic math questions and will also feature behavioral inquiries based on hypothetical situations commonly encountered on the job.
While an interview can be stressful, remember that Chuck E. Cheese is a bright and happy place to work. Bring a smile and a positive attitude, be well-dressed and be prepared. If you stumble on a particularly tricky question, you can always smile and say “let me rephrase that” or “give me a second to think about that.”
Who can resist a positive, charming, well-prepared and well-spoken person? Yes, that could be you!