This article is for anyone preparing to interview and get hired at Walmart. We’ll start with a brief overview of Walmart’s history before diving into Walmart interview questions. Interview-preparedness is a necessary step for any job interview. This is why we’re going to list some of the most common Walmart interview questions for you to practice with. Each question will have an answer suggestion for you to use as a foundation for your own interview question answers. At the end of the article, you’ll find a few helpful tips and things you should know before interviewing at Walmart.
Walmart is a discount grocery chain with a global presence that sprouted from humble beginnings. In 1945, Sam Walton bought out a small branch of stores and begun focusing on driving sales by offering rock-bottom prices. By 1970, Walmart was operating 38 stores and had opened their headquarters in Bentonville, Arkansas. Today, Walmart is the world’s largest company and employs over 2.3 million people worldwide.
Walmart Job Interview Questions & Answers
The questions listed below are questions you’ll likely hear during your Walmart interview. We’ve prepared this list with the positions of cashier, overnight stocker, and assistant manager in mind. Nonetheless, these Walmart interview questions are likely to make an appearance in interviews for other positions as well. Most Walmart interview questions are situational to gauge how you would act under specific circumstances. Nonetheless, be ready for behavioral questions as well, to help the interviewer understand your character.
1.) Cashier Interview Questions & Answers
Q1: “What would you do if you noticed a coworker disrespecting a customer?”
A1: “I would politely interject, probably telling the coworker nicely that I would cover for them. I would apologize to the customer and state that the coworker’s behavior was unacceptable. Then, I would find out if I could help the customer in any way. After helping the customer, I’d notify a manager of the situation so that they can decide what to do about the coworker’s behavior.”
Q2: “What would you do if you witnessed a coworker pocketing an item from the shelf?”
A2: “I would first make a note of the aisle we were in and the time so that the incident could be revisited using security cameras. Then, I’d notify a manager as quickly as possible.”
Q3: “Talk about a time you went above and beyond for a customer?”
A3: “There have been many occasions where, as a bagger, I ran to the back of the store to grab an item that a customer forgot to get. They always appreciate not having to go and hunt for the item themselves and being able to continue their transaction without holding up the line.”
2.) Overnight Stocker Interview Questions & Answers
Q1: “How would we benefit from adding you to our team?”
A1: “I’m a self-motivated person who doesn’t need much in terms of direction. That being said, if I need clarification or I’m unsure of what to do, I will find a member of the management team to ask. I enjoy a challenge and I’m most motivated when I finish projects consistently.”
Q2: “What are you looking for in this company?”
A2: “Ideally, I want to be able to grow my skills and eventually hold a position in management. Walmart seems like the best place for me to develop my leadership skill set in a fast-paced, customer-centric environment.”
Q3: “How do you get along with your coworkers who are doing the same job?”
A3: “I try to coordinate our tasks so that neither of us is getting in the other person’s way. When we can work in unison, we’ll get the job done more efficiently.”
3.) Assistant Manager Interview Questions & Answers
Q1: “What is the most important element of a good manager?”
A1: “The most important part of being a manager is having awareness of your staff’s capabilities and needs. Keeping your team happy and motivated is the best way to improve efficiency. I take note when I see an employee struggling or when I see one who is excelling and in need of more opportunities or responsibilities. Then, I will get them the help or guidance they need. Keeping everyone engaged is critical to keeping them content.”
Q2: “What do you expect from your manager?”
A2: “I expect my manager to clearly communicate what they expect of me. I feel more in-tune with the company as a hole when my manager shares their sales and customer service goals freely so that I can help accomplish them. Being kept in the dark about expectations and goals makes me feel unhelpful and inefficient.”
Q3: “How do you motivate a team?”
A3: “There are many ways to motivate teams and each is more effective depending on the circumstance. I have personal experience with motivating my team by giving verbal recognition when appropriate. Working hard alongside your team is another way to show them that you’re serious about the “
Walmart Job Interview Tips
Be able to explain gaps on your resume
If you have a significant gap in employment visible on your resume, you’ll need to communicate why. Perhaps you needed to take a break from work to take care of a child or relative. Maybe you took time off to learn a new skill or travel. Whatever your reason is, be prepared with an answer and explain that you are looking for long-term employment.
When asked about previous jobs, refrain from blaming others for you leaving the position
One of the things experienced managers often look for during an interview is the tendency for the applicant to blame their previous managers or coworkers for the fact that they no longer work there. When your interviewer asks you about jobs you held before and what caused you to leave, it’s better to have reasons unrelated to the people who worked there. Too many complaints about past managers or team members will tell your interviewer that you don’t work well in a team. Here are some ways to answer questions about why you left your previously-held positions.
- I moved too far away
- I received an opportunity to work in a more customer-facing position
- The job was not allowing me opportunities for career development
It’s always a better idea to dress up than to dress down. Walmart has a casual dress code for most of their employees. Nonetheless, that doesn’t mean that you should show up in a T-shirt and jeans. Putting in a little effort for your appearance during your interview will show your interviewer that you take the opportunity seriously.
Show up ten minutes early
Be sure to arrive at least ten minutes early to your interview. It is normal for applicants to be waiting around for several minutes for the manager. However, it’s not a good sign if the manager is waiting around for you when you get there.
You might also be interested in:
- The most popular Tableau interview questions.
- Our hand-picked collection of Lowe’s interview questions.
- Other retail interview questions.
We hope you were able to use this article to feel more prepared for your interview. Try practicing the Walmart interview questions and answers out loud with a friend or in the mirror to feel more confident on interview day. Read through Walmart’s Glassdoor profile to get an idea of what it’s like to work at Walmart. You’ll find information about hours, benefits, salary, and more.
Have you already gone in for your Walmart interview? Leave any tips you have below or comment on any other Walmart interview questions you were asked during the hiring process.