Wells Fargo Interview Questions – A Guide to Help Start A Financial Career


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You are getting ready for your interview with Wells Fargo, the company that became famous back in the Old West for carrying passengers and products across the United States. Back in the 1800’s, their mission was to take care of their customers’ needs, and that has not changed. Now, you have the opportunity to join one of the most prestigious companies in the world. But what should you do to prepare?

You and every other hopeful candidate for the job is out there getting ready. But, have you done everything you needed to do to prepare for this interview? Will you be able to explain what Wells Fargo is and why you want to work there? Do you know what the job responsibilities are for the position you are interviewing for? What will you say when you are asked why you are the best person for the job? Keep reading for some tips and advice for how to prepare for a successful Wells Fargo interview.

What Is Wells Fargo and Why Do You Want to Work There?

Wells Fargo Logo

Image from Flickr.com, by MoneyBlogNewz

Wells Fargo is a community-based financial services company that was founded in San Francisco in 1852 by Henry Wells and William Fargo. Wells Fargo has offices in 38 countries with about 265,000 employees to serve customers in the global economy, internet, and mobile banking services. They provide investment products, mortgage services, consumer and commercial financing to one in three households in the United States. Their vision is taking care of their customers’ financial needs and helping them succeed.

Wells Fargo offers professional development opportunities to every employee. This includes tuition reimbursement for career-related education, including online resources. Employees are encouraged to try new roles and responsibilities within the company with the opportunity for advancement. They also have a generous benefits package for it employees, including a scholarship program for dependent children.

How Should You Prepare for Your Interview?

girl preparing for job interview

You have made it through the phone interview and now it is time for the face-to-face interview. But, you are worrying about how you can make yourself stand out from the competition at your Wells Fargo interview. There are several steps you can take that can help you prepare. One of which is research.

 

Research

You will most likely be asked what you know about Wells Fargo. You really want to be able to say more than “I know it is a bank.” Do your research and find out when Wells Fargo was founded and who founded it. If you do not know where the first Well Fargo bank was located, find out. The more you can tell them, the better, but be careful that you do not talk too long on this topic.Read the job description, if possible, so you know exactly what skills they are look for. Knowing what skills they need allow you to highlight them as strengths. You should also find out what the average salary is for someone with your level of experience.

 

Dress Appropriately

You are going for a Wells Fargo interview, so dress as though you were already a banker. Formal business attire is highly recommended. Plan what you want to wear before the day of the interview so you are not caught short on time.

 

Act Professionally

Sit up straight. It not only gives the interviewer the impression that you are truly interested, but it keeps you aware of the questions being asked. Maintain good eye contact to tell the interviewer that you are confident in your abilities to do the job. Speak clearly, not too fast, but also not too slow. You want to hold the interviewer’s attention as you speak.

 

Arriving at Your Wells Fargo Interview

You should arrive no more than 10 minutes early. Do not arrive late as that will hurt your chances immensely. Bring along a notebook and pen that you have a list of your questions jotted down on. This will let the interviewer know you have thought about the interview prior to your meeting. This is good as you want to appear prepared, professional, and present at all times.

Wells Fargo Interview Questions and Potential Answers

Wells Fargo Signage

When you are in your interview, be careful not to be too general in your answers. You want to provide specific feedback to the questions being asked, especially when it comes to the situational questions. The following are some questions that you may be asked at your interview, along with some potential answers.

 

What Do You Know about Wells Fargo?

Wells Fargo was founded in San Francisco on March 18, 1852 by Henry Wells and William Fargo. As of December 31st, 2016, Wells Fargo has $1.9 trillion in assets with 70 million customers worldwide. “Together we’ll go far,” is Well’s Fargo’s motto.

 

Why Do You Want to Work for Wells Fargo?

I enjoy working with people and I feel I could learn a lot about banking by working for an S&P 100 and an S&P 500 company like Wells Fargo.

 

Tell Me Why I Should Hire You?

Your answer will vary depending on the position you are interviewing for. This is why it is so important to read the job description prior to the interview. That way you will know exactly which skills to present as strong points. Some important skills you will want to mention are:

  • Quick learner
  • Works well under pressure
  • Ability to communicate effectively
  • Ability to multi-task efficiently

 

What Is Your Greatest Strength?

Again, your answer will vary depending on the position you are interviewing for. Choose one of the primary skills needed for the position as your greatest strength. This is what the interviewer, your prospective employer, is looking for.

 

Where Do You See Yourself in Five Years?

Develop some form of career path prior to the interview so that you have an answer ready. This question is a stumbling block for many people if they do not take the time to prepare for it. Consider the job you are applying for and the other jobs available at this company when formulating your answer.

 

What Do You Enjoy Doing in Your Free Time?

This question is another stumbling block and is a good one to have an answered prepared for ahead of time. They ask it to see how well-balanced your work/life is. A balanced work/life leads to a healthier employee, and healthier employees misses fewer days of work.

Situational/Behavioral Wells Fargo Interview Questions

Job interview

These interview questions give the prospective employer the opportunity to assess the applicant’s critical thinking skills, listening skills, and interests. There are some general guidelines to follow when answering these interview questions:

 

The Right Answer

  • Positive end result
  • Sticks to the facts
  • Describes specific actions
  • Is solution oriented
  • Uses a single, useful example

 

Avoid these Pitfalls

  • Do not be negative toward customers
  • Do not highlight bad behavior
  • Do not appear nervous
  • Do not spend time on trivial points

 

What Not to Say

The worst possible response to an interview question is always going to be “no”. If you take the time to prepare yourself prior to your interview, you will have enough knowledge of Wells Fargo to ask relevant questions and give well thought out answers.

 

Remain Active

Take notes during the interview. Write down key things like the job description. Even if you have already studied it, it is possible the position may has changed since it was posted. Also make sure to note any new questions you may think of.

 

Examples of Situational/Behavioral Questions

These questions are asked so the interviewer can get an idea of how the job candidate handles real-life situations. It gives them the opportunity to see the candidates critical thinking skills in use.

  • Tell me about a time when you went out of your way to help a customer.
  • Tell me about a difficult experience you had with a customer and how you resolved it.
  • Have you ever had a conflict with a co-worker? If so, how did you resolve it?
  • What achievement are you most proud of?
  • Tell me about your experience working in the banking industry.

Questions You Might Ask the Interviewer

The interview is coming to a close and you are feeling pretty confident in the way you have handled yourself. Then, the interviewer says, “Do you have any questions for me?” Whatever you do, do not say “no”. Ask questions that show interest in the company and your chances of growing with it. Here are some ideas to get you started:

  • Do you provide training for career development?
  • Will I be cross-trained in other departments?
  • What do you like best about working here?
  • Are there opportunities for advancements?

Conclusion

We have given you lots of tips and advice to help you stand out from the crowd. The rest is up to you. Remember, get a good night’s sleep so you are well-rested for your Wells Fargo interview. If you have done your research, practiced answering these sample questions, and have taken the time to think about where you hope your career path is going to take you in the next few years, you should do well. Good luck!

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