Careers at Delta (How to get a job with Delta Airlines)

airplane written Delta below it

Delta is one of the oldest legacy builders when it comes to giving airline services. So, if you want to be a part of this wholesome company, stick with this post, as I’ll lay down the different available careers at Delta and how you can be one of them!

There are several careers Delta offers at the moment. Some of these include Data Strategy and Implementation Manager, eCommerce Innovation Manager, Group Sales, Service Manager, Program Manager, Elite Service Associate, and Flight Attendant. Each career demand different qualifications, requirements, and way of applying.

But before that. Let’s take a quick recap regarding Delta Airlines and expand our knowledge a little bit about this company.

Who is Delta Airlines?

Delta Airlines is the world’s largest airline in terms of fleet size, revenue, and passengers carried. It is the second-largest airline in the U.S. after American Airlines.

Delta was founded in Atlanta, Georgia, in 1924 as a crop dusting operation called Huff Daland Dusters by brothers Walter and Hugh Daland.

  • In 1928, they purchased their first airplane, a single-engine biplane. They were joined by their brother Robert, who helped them expand their business into an aerial crop dusting service for farmers.
  • In 1930, the U.S. government passed the Air Mail Act. Which required all commercial airlines to fly passengers and mail between cities on aircraft certified safe for carrying passengers by the Civil Aeronautics Administration (CAA).
  • The Daland brothers were awarded a contract from Eastern Air Transport to carry mail from New York to Atlanta via Richmond, Virginia, and Washington D.C.; this route became known as “The Atlanta Route.” 
  • In 1933, Delta began operating its first international route: New York City to London via Bermuda and Nassau; at that time, it was the only airline flying between these destinations.

Delta currently operates over 700 aircraft and flies to more than 350 destinations worldwide. It has nearly 75,000 employees spread across its various locations.

Delta Careers: What, How, and Where to Apply?

Without further ado, let’s discuss each Delta career so you can start applying!

Once you apply for a job at Delta Air lines, make sure to checkout the list of Delta interview questions and answers which we have prepared for you.

Data Strategy and Implementation Manager, Delta Vacations

About this position

This position takes on the role of developing the roadmap needed for data infrastructure and other tools essential in advancing the commercial tactic of Delta Vacations. As a Data Strategy and Implementation Manager, you’ll lead the right staff in identifying, gathering, and analyzing Delta’s business intelligence. 

On top of this, you’ll also be the primary contact when it comes to promoting corporate technology needed to execute the whole commercial strategy.

Other main functions include but are not limited to the following.

  • Data sourcing and decisioning
  • Change Agent
  • Contributor to the development of objectives and Delta’s strategic plans
  • Drive the data strategy you developed.

Requirements

Here are the following requirements for Data Strategy and Implementation Manager at Delta Vacations.

Minimum Qualifications
  • Education: At least BA/BS in Economics, Mathematics, Engineering, Statistics, Operations Research, and Decision Science. 
  • If there is no degree, there should be at least five (5) years of experience in a quantitative discipline.
  • Experience Required: At least three (3) years of experience in comparable data, quantitative discipline, or I.T. role.
  • Skills: Excellent communication skills and sound analytical data.
  • Must be vaccinated; if not, must be willing to receive the COVID-19 vaccine by the hire date.
Preferred Qualifications
  • Ability to use commercial tools, data, and processes
  • Strong skills in tools such as UNIX, Hyperion/BRIO, Tableau, SQL, or SAS.

Place of Assignment

DLV Corporate Headquarters, Atlanta GA

Fulltime, Monday to Friday (8:30 a.m. to 5 p.m.)

How and where to apply

You can submit your application for the Data Strategy and Implementation Manager at Delta’s website. 

Prepare your account and other information, such as your resume, because you’ll need to log in on their site to apply.

eCommerce Innovation Manager, Delta Vacations

About this position

This role is responsible for managing the planning, prioritization, and execution of improvements to the company’s web presence. You’ll also be expected to participate in Delta’s digital strategy, mainly targeting competitive positions and online customer experience. 

Aside from this, you’ll also become the main point of contact regarding cross-commercial platforms and functionality.

Other main functions include but are not limited to the following.

  • Identifying strategic issues that could affect the profitability and growth of the digital channel.
  • Regularly visit and coordinate the roadmap planning of Delta Vacation’s web.
  • Do competitive analysis and enhance revenue generation.
  • Establish a framework to enhance the digital customer experience.

Requirements

Minimum Qualifications
  • Educations: At least a university graduate in Marketing, Business, Technology, Management, Digital or eCommerce, or other related fields.
  • Experience Required: At least three (3) years of experience in I.T., eCommerce, or customer experience.
  • Passion and comprehension when it comes to eCommerce.
  • Interpersonal skills
  • Must be vaccinated; if not, must be willing to receive the COVID-19 vaccine by the hire date.

Place of Assignment

DLV Corporate Headquarters, Atlanta GA

Fulltime, Monday to Friday (8:30 a.m. to 5 p.m.)

How and where to apply

You can submit your application for the Data Strategy and Implementation Manager at Delta’s website. 

Make sure to prepare your account and other information, such as your resume, because you’ll need to log in on their site to apply.

Group Sales and Service Manager, Delta Vacations

About this position

This position handles the conceptualization and implementation of well-developed DLV Group products. Apart from that, this role also includes maintaining customer satisfaction, maximum profit, and employee engagement.

Other main functions include but are not limited to the following.

  • Establish procedures to help customers and employees grow the Group sales business and ensure customer loyalty.
  • Monitor and design the department’s role in securing sales and quoting groups. 
  • Building relationships with travel agents and guiding them using the group process.
  • Give employees the tools and resources to develop their skills and expand their knowledge. 
  • Handle issues that need escalation and guide employees in resolving customer issues.

Requirements

Minimum Qualifications
  • Education: At least General Education Degree or High School Diploma is required.
  • Four-year degree from a university or college.
  • Skills: Problem-solving, collecting data, establishing facts, drawing valid conclusions, organizing, customer service, and negotiation skills.
  • Four (4) years of BPO, call center, sales, or other related experience is required.
  • Two (2) years of experience in supervisory is required.
  • Must pass a drug test and background check before employment.
  • Strong technical, public speaking, and presentation skills.
  • Must be vaccinated; if not, must be willing to receive the COVID-19 vaccine by the hire date.
Preferred Qualifications
  • Four (4) years of group travel industry experience.
  • Knowledgeable about DLV’s programs, reservation systems, policies, and procedures. 

How and where to apply

You can submit your application for the Data Strategy and Implementation Manager at Delta’s website. 

Prepare your account and other information, such as your resume, because you’ll need to log in on their site to apply.

Program Manager, Total Rewards

About this position

This position administers different compensation programs concerning base and variable pay. It also includes benefits and a few more reward programs. Likewise, expect market analysis, research of market surveys, benchmarking, crafting salary recommendations, and keeping company salary structures.

Other main functions include but are not limited to the following.

  • Revisit and review the data of employees and give analytical support based on the analysis.
  • Contribute to compensation surveys to determine the competitive position.
  • Double-check the job content and descriptions to determine the best job matches.
  • Assisted in Delta Vacations’ delivery of the annual salary review process and other incentive or rewards programs.

Requirements

Minimum Qualifications
  • Education: Bachelor’s degree (4 years) from a university or college
  • Experience: Five (5) years of compensation experience
  • Technical Skills: M.S. Excel, Word, PowerPoint, Acces, and Adobe Skills.
  • Excellent written and verbal communication skills.
  • HRIS experience with system report writing
  • Must be vaccinated; if not, must be willing to receive the COVID-19 vaccine by the hire date.
Preferred Qualifications
  • Two (2) years of Benefits experience is preferred.
  • SAP/Pay Factors working experience
  • CCP certification

How and where to apply

You can submit your application for the Data Strategy and Implementation Manager at Delta’s website. 

Prepare your account and other information, such as your resume, because you’ll need to log in on their site to apply.

Elite Service Associate

About this position

This role falls under Delta’s customer service. Its primary duties include connecting and listening to customers through phone calls. The main goal is to assess customers’ needs, provide solutions, and offer additional products.

Requirements

Minimum Qualifications
  • Age: At least 18 years old
  • Education: With High School Diploma or GED and must be legally authorized to work in the United States, particularly in Minot, ND
  • Must be available full time
  • Skills: Multitasking, computer, and excellent communication skills.
  • Demonstrate appropriate language use, such as grammar, tone, and pronunciation
  • Must accomplish and pass a drug test and pre-employment background check
  • Must be vaccinated; if not, must be willing to receive the COVID-19 vaccine by the hire date.
Preferred Qualifications
  • At least one (1) year of customer service, call center, or travel industry working experience.

How and where to apply

You can submit your application for the Data Strategy and Implementation Manager at Delta’s website. 

Make sure to prepare your account and other information, such as your resume, because you’ll need to log in on their site to apply.

Flight Attendant

About this position

This position of Flight Attendant ensures the comfort and safety of the passengers on board. It includes the following duties.

  • Assist passengers with their luggage, such as placing it in overhead bins.
  • Serve food and sell beverages.
  • Attend to questions of the customers and assist customers who need help the most (e.g., PWDs)
  • Demonstrate how to use emergency and safety equipment.
  • Perform emergency procedures such as CPR and first aid when needed.

Note: These are not the complete duties and responsibilities of the said position.

Requirements

Minimum Qualifications
  • Eligible to work in the U.S.
  • At least 21 years old
  • Education: GED or High School Diploma
  • Can speak, read, and write English fluently.
  • Must own a passport with at least 30 months remaining validity
  • Accomplish drug test, background check, ad criminal history record check.
  • Physically fit
  • Be able to commute or relocate
  • Must be vaccinated; if not, must be willing to receive the COVID-19 vaccine by the hire date.
Preferred Qualifications
  • Beyond GED or High School achiever
  • One (1) or more years of experience similar to the flight attendant.

How and where to apply

You can submit your application for the Data Strategy and Implementation Manager at Delta’s website. 

Make sure to prepare your account and other information, such as your resume, because you’ll need to log in on their site to apply.

Which position is right for you?

As you can see, Delta Airlines has so many careers to offer. In fact, its subsidiary Delta Vacations alone has dozens of available opportunities from different parts of the states.

It’s also indeed a great company to grow yourself. But how do you know which position is right for you? 

Well, first and foremost, don’t forget to look at the requirements of your chosen position. If your education surpasses the position’s standard, it’s a good sign! You don’t want to waste your time and effort on something that doesn’t fit you.

The next thing you might want to check is the experience needed. Since Delta is one of the oldest service providers in the U.S., they expect to demand experience from their candidates. 

In fact, if you have noticed the list we have above, there are minimum and preferred qualifications under the requirements. Now, most preferred qualifications have years of experience. You can use it to win the search if you have experience in that field or related to that discipline.

Don’t forget the other things you need to consider, such as the following.

  • Your skills
  • Your availability or time
  • Your eligibility if you can work on their workplace assignment
  • Your physical state
  • Legal documents such as passport
  • Willingness to comply with various tests
  • Interest

Start your journey at Delta Airlines!

Delta Airlines has created a reputable service for long years now. This is also why this company serves as a dream place to be for many, especially those who are into aviation and even marketing. 

So, if you’ve found yourself fit for some position we listed above, don’t hesitate to apply and start your Delta journey from here.

Matthew R.

I'm the founder of Job Interview Advice. I have over 20 years of experience in HR and the hiring process. I've helped tens of thousands of people find their dream job, and now I want to help you!

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